Russia, Moscow

The deciding factors when choosing a car are not only technical specifications and design. The quality of service, as well as a set of services provided by the client, play an equally important role. In 2011, the company Jaguar Land Rover Russia has launched a program of “acceleration strategy” in which the direction of the “Great service” has become one of the defining.

During the brief period of a new program the company Jaguar Land Rover Russia has dramatically increased the level of service, noting the remarkable growth of customer satisfaction.At the end of last year, the total number of appeals and complaints decreased by more than two times. Significantly improved the quality of warranty service, and therefore reduced the number of appeals on this issue. Significant changes were made and delivery of spare parts, not only in Moscow but also in the regions, thereby reducing the number of complaints is almost 10 times.

Urgent orders arrive in Moscow on the same day the client, in St. Petersburg the next day, and in the regions of this period increases up to 3 days depending on distance. These results were achieved due to the fact that the level of population density in the central warehouse as a Land Rover, Jaguar and exceeded 96%. Significant changes have been made within the existing quality assurance program after-sales service. The study of dealers, there was an increase of customer satisfaction serviced by 50% compared with 2010.

Source: http://www.landrover.com/ru/ru/lr/about-land-rover/news/improved-service-quality/

During home games, Maxxis signage will appear courtside for 30 seconds of TV coverage on an LED board at Madison Square Garden. This placement will provide prominent exposure for the Maxxis brand to both 20,000 spectators in the arena and millions of fans watching on TV. The Maxxis logo will also appear on the GardenVision Jumbotron and LED ribbon boards during the Road Ahead, which promotes the team’s upcoming schedule. The company will show appreciation for the team’s fans by sponsoring a game night giveaway, with an item displaying the brands of both Maxxis and the Knicks available to attendees.

For over 43 years, Maxxis International has delivered high quality tyres to both original equipment and aftermarket customers. Maxxis offers products for automotive, light truck, motorcycle, ATV, bicycle, lawn and garden and industrial use. The company has operations in Asia, Europe and North America, and its products are distributed in approximately 170 countries.

Source: http://www.maxxis.co.uk/news/maxxis-sponsors-new-york-’knicks’

The project consisted of producing a model from start to finish based on the concept truck designed by Antonino Lo Ré. For the purposes of the competition, the aim was to actually add to the difficulties involved and vary the techniques used. Working from his original design, Antonino Lo Ré first digitised the entire vehicle before individually creating 3-D models of each one of the 200 parts making it up. Then, these virtual parts were manufactured using different techniques – from the most modern, such as laser sintering using aluminium powder or three-dimensional printing, to the oldest, using gouges, riflers, templates and sanders to produce handmade models!

The choice of which technology to use was made according to the purpose of the part in question and the degree of resistance it should have. “For the suspension arms, we chose laser sintering which gives a great deal of rigidity. On the other hand, the wheels were made from rubber using a three-dimensional printer,” explains Dominique Pasinetti.

A real technological and physical challenge, the Meilleur Ouvrier de France competition is won on merit. For the jury will not accept the slightest defect. It judges not only the project’s difficulty and the techniques used, but also of course, the result. Down to the finest detail. Dominique Pasinetti recalls that, “One day, when I was supposed to do some drilling in an area that was hard to access.

Source: http://corporate.renault-trucks.com/en/press-releases/tow-generations-of-meilleurs-ouvriers-de-france-at-renault-trucks-kuz.html

The study found Toyota is the highest ranked non-premium nameplate, tying for third place overall.Lexus scored the best of 32 brands and Scion achieved its highest ever position at fifth place, jumping up 17 positions.The study, published annually since 1990, measures problems experienced by the original owners of three-year-old vehicles.

The rankings are determined by the number of problems reported per 100 vehicles; the lower the number, the more positive the score.Additional examples of Toyota’s commitment to the highest standards for quality, safety, reliability and retained value include:Lexus was the highest ranking nameplate in the industry in the 2011 J.D.

Power Initial Quality Study and earned more segment awards than any other premium brand.Toyota and Lexus won 11 awards – more than half the 21 total awards – in IntelliChoice.com’s Best Overall Values of the Year.Fifteen Toyota, Lexus and Scion vehicles were named 2012 “Top Safety Picks” by the Insurance Institute for Highway Safety, more than any other automaker. The 2012 models include Camry, Corolla, Highlander (Kluger), Prius, Prius v, Yaris and Scion xB (Rukus).

Source: http://news.toyota.com.au/Toyota-dominates-vehicle-dependability-study

Montreal, Québec

The Subaru BRZ is a rear-wheel-drive sports car designed with superior steering response for ultimate driving pleasure. Featuring an all-new horizontally opposed SUBARU BOXER engine designed to produce 200 hp and 151 lb.-ft. of torque, BRZ’s engine is positioned even lower than other Subaru models so that the BRZ has one of the lowest possible centres of gravity on the market.

Compact and light, the engine also features new direct injection and port injection technology for maximum efficiency and performance. The lightweight yet highly rigid body was exclusively developed to maximize the advantages of its ultra-low centre of gravity in order to produce superb handling capabilities that will surely delight drivers of all skill levels.

With its low-mounted SUBARU BOXER engine on a specially designed chassis layout, the BRZ has an ultra-low centre of gravity – offering this sports car a major advantage – as well as the low and wide body of a stylish coupe with an overall height and width of 1,285 mm and 1,775 mm respectively. At the same time, its compact design still offers seating for four with a folding rear seatback plus ample trunk space, making the Subaru BRZ suitable for longer trips thanks to its unexpected utility for a vehicle in its class

Subaru aimed for a traditional sports car design that instinctively conveys its fun-to-drive character, while including subtle details that will allow the BRZ to be instantly recognizable as a Subaru. The BRZ’s ultra-low centre of gravity allowed for a low hood design and shapely fender flares, all designed to enhance the Subaru BRZ’s aesthetics.

Source: http://www.subaru.ca/WebPage.aspx?ArticleID=8492&WebPageID=4998&WebSiteID=282

The specially equipped pace car is fitted with Goodyear Eagle F1 Asymmetric tyres mounted on BBS RS 8.5 x 19 wheels, a StopTech Big Brake Kit, TRD custom stainless steel exhaust and Tein adjustable suspension – as well as special graphics and warning lights.

Safety equipment includes a roll cage, four-point Simpson racing seat belts, Whelen LFL Liberty LED lightbar and an on-board fire extinguisher.Ed Laukes, vice president of marketing communications and motorsports for Toyota in the United States, said the Daytona 500 was the perfect place to showcase the new Camry.

We’re thrilled to be able to feature the new Camry in Daytona at the season’s biggest race,” Mr Laukes said.We knew when the opportunity arose to partner together with Daytona that it would be an extraordinary way to highlight our new Camry, as well as reinforce Toyota’s commitment to NASCAR and its fans,” he said.

Camry has been the best-selling car in America 14 of the past 15 years and for 10 years running.In Australia, Camry has been the best-selling mid-size car for the past 18 years in a row.The latest Camry, released late last year, features a bold, sophisticated new design with a more spacious interior, improved driving dynamics and an even quieter ride than the previous generation.

Toyota has previously provided pace vehicles at several other NASCAR tracks, including a Camry Hybrid in 2009.In 2004, Toyota began participating in NASCAR competition by fielding Tundra trucks in the Camping World Truck Series (NCWTS).In 2007, Toyota began competing in the NASCAR Sprint Cup Series (NSCS) and the NASCAR Nationwide Series (NNS) with the Camry.

Source: http://news.toyota.com.au/toyota-camry-pace-car-for-daytona%20

The Subaru XV defines a new generation of crossover vehicle, blending exceptional SUV practicality with an urban, stylish design. The idea behind its design was a cross between the traditionally adventurous compact SUV and the urban lifestyle associated with the crossover genre. The Subaru XV focuses on impressive fuel efficiency as well as excellent handling and driving dynamics, which are melded together with its more SUV-like characteristics such as its 1,500-lb.

This vehicle, with its sporty, sleek design, vibrant Tangerine Orange Pearl exterior colour and distinctive alloy wheels was just recently launched in other markets around the world,” said Shiro Ohta, president and CEO of Subaru Canada, Inc. “I’m pleased that we are able to provide a chance for Canadians to see it and provide comments back to us.

Source: http://www.subaru.ca/WebPage.aspx?ArticleID=8521&WebPage

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This is a fantastic beginning to 2012 and we intend to carry on with this momentum,” said Shiro Ohta, president and CEO of Subaru Canada, Inc. “The redesigned Impreza has been well-received, but we’re planning exciting changes and additions to our model lineup. This year will definitely be thrilling and we’ll certainly see even more excitement from consumers at the dealerships throughout 2012.

Subaru Canada, Inc. is a wholly owned subsidiary of Fuji Heavy Industries Ltd. of Japan. Headquartered in Mississauga, Ontario, the company markets and distributes Subaru vehicles, parts and accessories through a network of over 85 authorized dealers across Canada.

Source: http://www.subaru.ca/WebPage.aspx?ArticleID=8504&WebPageID=4998&WebSiteID=282

The current issue recognizes the Cooper Zeon RS3-A, Cooper’s newest all-season ultra high performance product. The RS3-A features large tread elements with an asymmetrical design, which provides drivers confidence year round. The tire’s advanced technology mold profile allows for more tread-to-road contact through a square tread footprint. The RS3-A is available in 47 sizes and offers a 40,000 mile treadwear warranty.

It’s exciting to hear the RS3-A achieved another win in third-party testing by being recognized by Consumers Digest,” said Hal Gardner, Cooper’s Vice President of Marketing Communications and Market Intelligence. “This is further evidence of the outstanding performance of our products and another example of how Cooper is continuing to strengthen its relationship and value proposition with consumers seeking a quality product at a reasonable price.

Magazine editors commented that the Cooper Zeon RS3-A “delivered the best braking and hydroplaning resistance of any performance tire that we evaluated that costs less than $200. We also found that it makes for the quietest ride of any performance tire that we evaluated in this price range.

Best Buys in tires are selected based on performance, features, expected tread life and warranty. Best Buys, in general, can be assessed based on eight specific criteria carried out in numerous ways: hands-on use; review of independent evaluation/testing; review of reports from government agencies and others; interviews of retailers and service technicians; review of consumer surveys; and/or review of evaluations from other entities.

Source: http://coopertire.com/News/Corporate-News-Releases/Cooper-Zeon-RS3-A%E2%84%A2-Designated-a-Consumers-Digest-B.aspx

The annual ALG Residual Value Awards recognize automakers’ outstanding achievements in producing vehicles that demonstrate the ability to retain the highest percentage of their original price after a four-year period for mainstream brands and a three-year period for luxury brands. Awards are given in 19 vehicle categories and also in two brand categories (mainstream and luxury). This year’s awards are based on 2012 model year vehicles.

Subaru earned its third straight Mainstream Brand Residual Value Award buoyed by consistently strong quality and a progressive desirability for their products in the Canadian market,” said Geoff Helby, Canada Regional Director for ALG. “The brand continues to expand its devotee base with compelling redesigns like the new Impreza. Dependability, low incentives, and fleet sales have enhanced Subaru’s used market brand image as well.

Compact Car Award: the Subaru Impreza. According to ALG, the new Impreza offers compelling value for the Canadian market, offering All-Wheel Drive in a segment where price is usually a large consideration. Although this is the fourth year in a row Impreza has won in this category, the combination of the redesign, AWD and segment-competitive fuel efficiency went a long way towards making the Impreza an attractive option for consumers yet again this year.

Midsize Utility Vehicle Award: the Subaru Outback. For the second consecutive year, Outback claims the midsize utility vehicle award. ALG notes that the Subaru Outback offers potential SUV shoppers the car-like ride and handling usually associated with a car-based platform. Subaru’s subdued fleet sales and customer incentives also ensure that sales growth occurs by organic retail demand.

Source: http://www.subaru.ca/WebPage.aspx?ArticleID=8523&WebPageID=4998&WebSiteID=282